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Email us 24/7,
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Once an order is placed, it is immediately processed for shipment. Hence, Marine Essence Biosciences is, unfortunately, unable to change any orders in such a short period of time.
This means NO orders can be changed once it is placed. However, it may still be possible to cancel your order. Please email info@m-e-bio.com as soon as possible with the subject line containing CANCELLATION/ [FULL NAME] / [ORDER #]. We will try our best and let you know what we can do!
You will receive an email with your order tracking information when your order has been shipped. Simply follow the instructions in the email, and you can start tracking your order!
To receive a confirmation email, it may take up to 30 minutes to an hour after ordering. However, if you still have not received the email, contact us at 1-866-MEBIO-01 or email us at info@m-e-bio.com.
It is most likely due to our product being out of stock, and we are unable to fulfill your request in a timely manner. We are sincerely sorry for the inconvenience. If you have any more questions, please contact us at 1-866-MEBIO-01 or info@m-e-bio.com.
